Sending An Email
 | Make sure you have the Inbox displayed then click on the
 button.
|
| The New Message window will appear and the
cursor will be in the To: field. |
| Type the email address of the person you want
to send the email to. You may send a message to many people at once
- just separate the addresses with a semi-colon, e.g. j.williams@wlv.ac.uk;a.singh@wlv.ac.uk;p.jones@bham.ac.uk.
|
| If you do not know their email address, click on the To
box, then put in their last and/or first name, and click
Find to find them in the Address Book .
Highlight the one you want, then click at the bottom of the screen
to Add recipient to .
|
| Cc (carbon copy): will send a copy to the address you put in
this box, and Bcc (Blind carbon copy): will send a copy to the
address, but the other recipients will not know that you have sent a
copy to this person. |
| Click in the Subject area and enter a title for
your message. |
| Click in the main area of blank white space and type your email.
|
| Click the 
button to deliver your message. (If there is a problem delivering
your email, you will get an error message. If you do not receive one
- and assuming you've entered the correct email address, of course -
then your message has been delivered correctly). All sent messages
go in your Sent Items folder.
|
| You can click on the Save icon to save your
message to the Drafts folder if you do not have
time to finish it, then open it again from the Drafts folder to
complete it. |
Including an Attachment
An attachment is a file, such as a word
processing document, which you can include with your message.
When you are writing your email, click on the
attach icon - 
,
which produces the attach dialogue box. Click on Browse
to find the file that you want to include with your message, highlight
it, then click Open. Click Attach to
add the file to the attachments list, and then Close to
return to your message. You can attach more than one file, and you can
mix file types, e.g. you can attach Word and Excel files to the same
message.
There can be problems with attachments, so please read the
recommendations on working with attachments,
(http://asp2.wlv.ac.uk/its/website/selfhelp/help/email/good_practice_email_attachments.asp)
Reading Your Mail
All new messages are delivered to the Inbox folder.
| To open it, simply click on Inbox on the left of the screen.
|
| Double-click on any message to read it. |
| Close a message by clicking on the
in the upper right corner of the message window.
|
| Delete a message by clicking on the slightly bigger
 in the upper
centre of the window. |
| To show or hide the Reading (Preview) pane, which displays the
text of the message, click on the Show/Hide Reading Pane button.
|
| Select Right or Bottom
to display it, or Hide to remove it. |
Tip: If you don't see any messages, check
your Inbox 'View'
. If it says
'Unread Messages', change it to 'Messages'.
Replying to a Message
When a message is open or highlighted, there are several options for
replying to it:
| Click on Reply to reply just to the person that
sent the message. |
| Click on Reply to all to reply to the sender
and everyone else that received the message. |
| Click on Forward to send the message on to a
new recipient.
|
| Type in the text of your reply message. |
| The text of the original message is included by default, but you
can delete it. |
| Click on the
button. |
Help
You can access context sensitive help at any
time by clicking 
Other Useful Facilities
You may want to have a look at:
| Calendar - for adding your timetable,
due dates for assignments, etc. |
| Contacts - for storing information
about people that you communicate with regularly. |
| Folders - you can create folders for
your messages, so you can organise them by topic. Right click on
your name (mailbox), and select New Folder. |
| Message Receipts - to confirm that
your message has been delivered and/or read. When you are composing
your message, click on Options to set this. |
| Signature - set up your own signature
to be included on outgoing messages. Set this up under
Options.
|
Closing OWA
| Click on Log off, then close the browser window. |
